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Privacy Policy© 2025 Openspace Services Pvt. Ltd. All rights reserved.
Privacy Policy
IBC (International Business Conference) is India’s leading conference, seminar, and virtual training company. With over 21 years of expertise, IBC specializes in planning and organizing corporate training events, workshops, and virtual training programs. The platform has been instrumental in providing knowledge, technological insights, and business strategies to corporates worldwide. IBC was designed not just as an event management platform but also as a CRM (Customer Relationship Management) tool to streamline business operations and enhance efficiency.
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Before implementing the web application, IBC faced significant operational challenges due to manual processes:
Inefficient Event Management: Planning and tracking events manually led to scheduling conflicts, delays, and miscommunication among stakeholders.
Time-Consuming Invoice Processing: Generating and tracking invoices manually resulted in errors, delayed payments, and difficulties in financial reconciliation.
Lack of Email & Communication Tracking: Without a centralized system, monitoring client interactions and following up on important communications was difficult and often led to missed opportunities.
Limited Visibility into Event Performance: The absence of an automated reporting system made it challenging to analyze event success, user engagement, and financial metrics.
Scalability Issues: As the business grew, managing an increasing number of events, clients, and financial transactions manually became unsustainable and error-prone.
We developed a comprehensive CRM and event management platform for IBC, automating key processes like event planning, invoicing, and client communications. By integrating advanced reporting, employee performance tracking, and BI analytics, we enhanced operational efficiency and decision-making. The scalable, secure system ensures long-term growth with real-time insights and improved client engagement.
reduced manual errors and improved execution speed.
Email tracking and call logging ensured timely follow-ups and better client engagement.
Real-time analytics provided valuable business intelligence for decision-making.
Cloud-based infrastructure with RBAC enabled seamless growth and data security.
Leading to quicker payments and better cash flow
Better communication tracking improved client relationships.
BI reports provided actionable insights for business grow growth.
ADIPRO is thrilled to endorse OpenSpace Services for their Development expertise, which was instrumental in our project's success. Their well-structured processes, commitment to timely deliverables, and exceptional communications made the entire experience seamless. They consistently exceeded our expectations, and we highly recommend their services. We look forward to future collaborations with them and thank them for their outstanding work.
OnPoint Insights has been an invaluable partner in our project's success. Their development expertise, commitment to efficient processes, and timely deliverables have significantly improved our website's user experience. Effective communication and their user-centric approach made the entire process seamless. They actively listened to our concerns, answered our questions promptly, and offered valuable insights and suggestions. We highly recommend OnPoint Insights for exceptional results. Thank you for going the extra mile and exceeding our expectations.
We've had the privilege of partnering with OpenSpace for our Governance and Compliance Management Web Application. Their expertise and commitment transformed our audit web application into a cutting-edge platform. Their tech proficiency ensured our application's future-readiness. Their cloud optimization efforts led to cost savings and improved performance. Overall project Management and communication is spot on. Their quick learning and proactive approach generated a remarkable ROI. We're genuinely delighted with the progress and look forward to a continued successful partnership. Thank you, OpenSpace Team, for your unwavering commitment.
We are extremely satisfied with the customized CRM solution developed by OpenSpace for the International Business Conference (IBC). The tailored web application has transformed our operations, resulting in a three-fold increase in business scale. The real-time management dashboard has enabled agile decision-making, while OpenSpace’s deep understanding of our needs and valuable insights have streamlined our processes. OpenSpace has become our trusted partner for CRM, website development, and cloud/infrastructure management. Their commitment to our success has played a key role in IBC’s growth. We sincerely thank the OpenSpace team for their exceptional contributions.
“It was indeed a pleasure working with the team at OpenSpace. It was a great collaboration from day one and it felt like they were a part of our organization while working on the website project. The team has been extremely meticulous and structured in their approach. They have been proactive in sharing ideas and very prompt in executing them. Wishing the team all the best and look forward to a long-term relationship with them.”
