FreightGain is an end-to-end freight forwarding software solution in logistics industry that provides an easy and effective International as well as Domestic freight management system for both Import and Export activities supporting Shippers, Importers, Freight Forwarders, NVOCCs (Non-Vessel Operating Common Carriers) & CHAs (Customs House Agents). It is one stop solution for Sea Freight operations. It handles Operations from enquiry, Rate Quotation ,Bookings, Bill of Lading, shipping bill to Shipment, Invoicing & Integration to 3rd party application. All stakeholders manage the complexities of international shipping and logistics. However, as the platform expanded its user base, FreightGain faced several challenges that required advanced web development and digital transformation solutions in its Product development.
View Live SiteAbundant and Complex Paperwork: Dealing with extensive and complicated documentation for customs and regulatory compliance is time-consuming and error-prone.
Frequent Changes in Regulations: Constant updates and changes in import-export regulations require continuous learning and adjustments, leading to operational disruptions
The procedural delays at customs and other regulatory bodies can significantly impact the supply chain efficiency, leading to increased lead times and higher costs
High Logistics Costs in Fragmented Market with Fluctuating fuel prices add unpredictability to logistics cost
Technology Adoption with Lack of Digitalization where Many logistics providers, especially small and medium-sized ones, still rely on manual processes, hindering efficiency and transparency.
Integration Issues: Integrating new technologies with existing legacy systems can be challenging and expensive, creating barriers to modernization
Flat File Creation and integration with ICE Gate for BE, SB, SCMTR, CSN and other filing
Data Migration from different FF systems to FreightGain for YTD data.
Product Stability and versioning
To cater the above issues OSS identified to executer two Roadmap side by side
multiple sprint and version maintenance with product roadmap mapping with features.
stable product with JIRA
Reduced duplication of work and processes by 40% through automation and real-time updates using FG application.
Over 85% of users reported a positive experience with the platform.